Privacy Policy

In accordance with the Data Protection Act 1998, Junk Collectors is committed to protecting your privacy and safeguarding your data.

Customer & Payment Information

To book a service via this website, we will require your name, address, contact details and payment card information. We will not store any credit or debit card details as all payments, including direct card payments, are securely and independently processed by PayPal. Site and contact details will be stored on our booking system in order to process your order. We may occasionally use your contact details to notify you of new services, specials offers and request a service review e.g. TrustPilot.

Website Tracking

Custom Booking Software Local cookies are used for our booking software to collate details about the service you require; this includes the site address, postcode, service requirements and contact details which is stored on our booking software and expires when the booking is complete.

We also use third-party cookies (analytics and tracking software) to monitor visitor trends. Google Analytics monitors traffic patterns, demographics, page views and usage which helps us to develop the design and layout of the website in order to improve the customer experience for returning visitors. AddThis is a third party add-on that allows our visitors to share our website pages on social media. As you share the add-on shows us what, how and who shared our pages. Olark is our live Chat add-on that enables you to talk directly to our Customer Service and Sales Teams. Olark captures your name, email and IP address and records our chat transcript; this add-on also monitors and shows us the page you are viewing so that we can better assist you with your enquiry.

Security To Protect Your Information

To prevent unauthorised access and, in accordance with the Data Protection Act 1998, we apply strict security protocols when storing and disclosing personal information. In line with our security procedures we may request proof of identity before we are able to disclose information regarding your booking.

Disclosure To Third Parties

Junk Collectors is a trading name of Select Environmental Services Limited. We will not sell, trade, or rent your personal information to others. We will never disclose information about you to any other person or organisation without your written consent unless there is an emergency situation or we are legally required to do so.

Your Consent

By using the Junk Collectors website, you consent to the collection and use of this information by Select Environmental Services Limited in the ways described above.

If you have any further questions about our privacy policy or its implementation, please call our Customer Service Team on 0118 920 9888.

If we decide to change our privacy policy, we will update this page ensuring that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

Trading Name

Junk Collectors is a trading name of:
Select Environmental Services Limited
Prosper Park
Bennet Road

Registered in England and Wales No. 04001395
Data Protection Registration No. Z8971782
VAT registration No. GB 857 8149 76
Registered Waste Carrier No. CBDU161173